partners
OVERVIEW
Reliant CCS partners with leading technology companies, including Interactive Intelligence,Inc.® and Microsoft®, to provide the best value for our customers. We combine our business process, contact center, and implementation expertise with intelligent technologies to deliver customer interaction solutions that best address each client’s unique requirements.
Interactive Intelligence
(NASDAQ: ININ)
Our systems integration portfolio is centered on our strategic service partnership with Interactive Intelligence, Inc. and our relationships with its reseller partners and their internal services organizations. Being an ININ Platinum Elite partner means we have the ability to envision technology-enabled improvements to your business and the expertise to make them happen. Interactive Intelligence Inc. is a global developer of software for IP telephony, contact center automation, unified communications, and customer self-service. The company was founded in 1994 by Dr. Donald E. Brown and employs approximately 350 people serving more than 1,000 customers worldwide. For more information on Interactive Intelligence, visit www.ININ.com or call +1 (317) 872-3000
Microsoft
(NASDAQ: MSFT)
Microsoft's ambitions are anything but small. The world's #1 software company provides a variety of products and services, including its ubiquitous Windows PC operating systems and Office software suite. Microsoft now offers a communications platform in the form of Microsoft Lync. Microsoft Lync ushers in a new connected user experience transforming every communication into an interaction that is more collaborative, engaging, and accessible from anywhere. For IT, the benefits are equally powerful, with a highly secure and reliable system that works with existing tools and systems for easier management, lower cost of ownership, smoother deployment and migration, and greater choice and flexibility. For more information on Microsoft, visit www.microsoft.com or call +1 (800) 642-7676
Alliance
Alliance Systems is a global leader in the design, development, manufacture, service and support of communications and computing solutions. For more than a decade, Alliance has provided open standards-based solutions to the communications marketplace. In early 2003, Alliance expanded its reach into the Original Equipment Manufacturer (OEM) space. Soon after Alliance was established in 1992, it became the first authorized distributor of Dialogic products. Today, Alliance supplies Independent Software Vendors (ISVs), Value Added Resellers (VARs), Service Providers and OEMs with complete communications and data solutions including distribution, integration, engineering services, technical support and professional services. For more information on Alliance, visit www.alliancesystems.com or call +1 (972) 633-3400
Polycom
The industry leader in unified collaboration solutions. Companies choose Polycom for solutions that enable their geographically dispersed workforces to communicate and collaborate more effectively and productively over distances. Using Polycom telepresence, video, and voice solutions and services, people connect and collaborate from their desktops, meeting rooms, class rooms, and mobile settings. Since its inception in 1990, Polycom has evolved to become the worldwide leader in market share for best-in-class unified collaboration solutions that help organizations meet both productivity and cost containment challenges. Polycom telepresence, voice, video, and network solutions lead the industry in market share and innovation. Our products incorporate top-of-the-line technology which makes every communication and "virtual presence" meeting as natural as working together in the same room. For more information on Polycom, visit www.polycom.com or call +1 (800) 765-9266
Audiocodes
(NASDAQ: AUDC)
AudioCodes Ltd. enables the new voice infrastructure by providing innovative, reliable and cost-effective Voice over Packet technology and Voice Network products to OEMs, network equipment providers and system integrators. AudioCodes provides its customers and partners with a diverse range of flexible, comprehensive media gateway and media processing technologies, based on VoIPerfect™ – AudioCodes’ underlying, best-of-breed, core media gateway architecture. Its customers include the leading telecom and data network equipment providers globally. AudioCodes’ international headquarters and R&D facilities are located in Israel, with U.S. headquarters in San Jose, California. Additional offices are in Boston, Chicago, Beijing, Tokyo, Paris and London. For more information on AudioCodes, www.audiocodes.com or call +1 (408) 577-4088